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Firmware Upgrades and Version History


Performing Firmware Upgrades


The Version 4 Ethernet Gateway provides a means of performing firmware upgrades to both itself and to most Packet Power wireless monitoring units. All gateways under warranty or covered by an extended support agreement are eligible for firmware upgrades. 

  1. Contact support@packetpower.com for the desired firmware file or if you are unsure of the support status of your gateway(s).
  2. After you receive your firmware file, follow the instructions on the Console - System page.

 

See below for the latest firmware releases for all Packet Power products. 


Firmware Version History

Firmware upgrades are categorized according to their level of importance which falls into one of three categories:

  • Discretionary: release addresses specific issues. Install this upgrade if it addresses an issue you are currently experiencing.
  • Recommended: release is of general benefit. All customers should upgrade to this release as opportunity permits.
  • Required: release impacts critical product performance and should be installed as soon as possible.

This table provides the latest firmware releases for all Packet Power products. Detailed information on specific firmware releases can be accessed by clicking on the appropriate F/W release notes link.


Product family
Product number

F/W image family

 F/W
release
notes
Branch circuit, multi-circuit, and single meter AC power monitors using the graphical OLED display power meter (P5T8) BGPxx, BGSxx, MP277 35.x 35.x notes
Branch circuit, multi-circuit, and single meter AC power monitors and 3-phase Smart Power Cables using the LED display power meter (P5T3 and P5T3X) BGxx, BGSxxH,  MGxx, MP480, PGxx, RGxx 5.x 5.x notes
Single-phase Smart Power Cables SGxx 22.x
37.x		 22.x notes
37.x notes
Branch circuit, multi-circuit, and single meter AC power monitors with at least one round current-only meter (P5J6)
 CGxx, BGxx, BGPxx, BGSxx, MC240 23.x 23.x notes
DC power monitors
(24 - 65V DC  and 200 - 380V DC)		 DCxx 29.x
30.x		 Contact support for release notes
Environmental Monitors E306
E312
E300, E302		 14.x
21.x
32.x		 14.x notes
21.x notes
32.x notes

Ethernet Gateways, Hubs and Data Diodes

GW04, GH04,  DDRX/DDTX

2.x.x

1.xx.x

2.x.x notes
Wireless Network Connector (WNC) WN00 36.x 36.x notes

See final firmware releases for devices withdrawn from support.

Ethernet Gateway Version 4 (GW04), Hub (GH04), Data Diode (DDRX/DDTX) F/W 2.X.X

Product type Product IDs
Ethernet Gateway V4 GW04
Hub GH04
Data Diode DDRX, DDTX

Release history

Release Type  Key features Prerequisites
2.2.1 Recommended
Gateway must have:
2.x. firmware installed
or
1.19.4 or 1.19.5 firmware installed plus 600 MB free disk space
2.1.4
  • System update time decreased
2.1.3
  • Update Hub SNMP library
2.1.0
  • Enhanced proxy server support
  • Enhanced Data Diode support
  • Misc. bug fixes and updates
2.0.10
  • Modbus performance enhancements
2.0.9
  • Fixes issue with panels that include infeed CTs
2.0.8
  • Addresses Peer Gateway performance
  • Multiple changes to battery-backed clock synchronization and initialization
  • Watchdog disable fixes
  • Resolves persistent DHCP issue
  • Some additional provision fixes
2.0.6
  • Radio zone isolation dropdown menu

2.x A Version 2 upgrade is REQUIRED to take advantage of all future firmware releases This major release includes a complete reworking of the core firmware stack and provides:
  • Improved stability and performance
  • Major updates to the underlying Linux platform, including enhanced system security and a more compact security footprint
  • Architectural improvements that reduce the likelihood of failures occurring during future system upgrades
  • A watchdog capability that reduces the odds of a device becoming inoperable
 Gateway must have:
FW 1.19.4 or 1.19.5 installed plus 
600 MB free disk space
1.19.5
1.19.4		 Required for upgrade to 2.x firmware This release is expected to be the final release on the Version 1 platform. All future firmware releases will be made on the Version 2.x.x platform. 
  • Pre-certification BACnet protocol support
  • Enhances EtherNet/IP functionality
  • SNMP enhancements including significant performance and stability improvements on very large networks, improved flexibility when using panel maps, and provides a panel-level status indicator in SNMP
  • Updates aspect of MTConnect support to benefit from underlying architecture improvements
  • Adds a watchdog function that monitors data transmissions to EMX to minimize the chance of a gateway losing its network connection
  • Adds support for panel maps incorporating the newest generation power meters, removes (for now) the visual interface to the panel map editor, and improves master gateway performance when supporting multiple panels
  • Resolves a gateway gauge range setting error when used with the newest generation power meters
  • Improves depiction of current readings on three-phase delta circuits
  • Improves power factor and phase angle support on older P2-generation power meters
  • Improves gateway peering performance
  • Improves performance of several internal subsystems
  • Allows users to select units of measure on several attributes
1.18.4
  • Standardize relative time display for node/reading recency
  • Relax connection timeout values to provide a more stable interface on unstable network connections
  • Resolve condition introduced in 1.18.0 that may cause a heavily loaded master gateway to miss readings from V4 gateway peers
  • Ensure reading threshold timeouts are disabled by default
  • Improve stability and resource usage when starting/stopping multiple panels in parallel
1.18.3
  • Resolve condition introduced in 1.18.0 that may result in failure to transmit gateway status log messages to EMX
  • Inhibit low voltage warning message in "Hardware Clock" system dashboard entry when an NTP time source is defined
  • Expose configurable reading threshold timeouts so that SNMP alerts can be triggered when meter readings haven't been updated within some defined threshold of time
1.18.2
  • Fix display bug on temperature gauges when units set to Fahrenheit
  • Additional performance and stability optimizations to revised peering implementation
1.18.1
  • Performance and stability optimizations to revised peering implementation
1.18.0
  • Substantial performance and stability improvements when a V4 master gateway is peered to other V4 gateways
1.17.0
  • Performance improvements in peering and communication with EMX
  • Enables secure reset of gateway login credentials using multi-factor authentication
  • Support for additional reading channels to be polled by SNMP on the Hub device and passed through the gateway (Standard MIB files updated to include the new channels)
  • Improved NTP infrastructure for syncing gateway time with network sources
  • Support for expanded capabilities with radio zones and additional isolation groups
  • Fixes for a number of bugs, including web console login failures with IE11, occasional hangs in Modbus poller, SNMP community not be being observed in polling, and others

1.16.5
  • Enables firmware updates for battery-powered devices (E300 and E302 environmental monitors)
  • Compresses data sent to the EMX cloud service to lower data volumes on cellular connections
  • Improves support for split-phase meters

1.16.2
  • Support for transmitting firmware updates to battery-powered E300 and E302 environmental monitors
  • Stability enhancements for EtherNet/IP and MTConnect interfaces
  • Several fixes including:
    • Corrected the false error that may appear when adding custom Modbus maps
    • Fixed the display evaluation/encoding errors in the Modbus readings table

1.16.1
  • Supports new touchpad interface
Touchpad device
1.15.0
  • Simplified panel definition upload process
  • More efficient SNMP polling for Hubs
  • General performance improvements including a more robust networking infrastructure for Hubs
  • Supports upcoming changes to Local EMX

1.14.0
  • Improvements to the local navigation / configuration (using LCD and Joystick)
  • Support for Data Diode License
  • Enhancements for Virtual Panel Editor
  • General performance improvements

1.13.1
  • Support for Data Diode products

  • Improved node report rate calculations

  • Additional QA data tracking

  • Fixed defect preventing gauges from showing temperature in Fahrenheit


  • Adjusted applicable calculations to use system time


  • Fixed broken pause button and wireless mesh status indicator light


  • Resolved defects in Modbus data handling

  • Numerous core code enhancements
1.12.0
  • Modbus improvements including improved error handling, standard register map and register maps embedded on the Gateway
  • System performance enhancements
  • New "readings" gauges for current and humidity
  • Various improvements including some involving SNMP
  • Internal-use features for improved diagnostics

1.11.1
  • Uses hard-coded netmask -- beneficial for some SNMP installs
  • Improves SNMP walk

1.11.0
  • Improved retention of configuration files when Gateway loses power
  • Added shutdown menu item
  • SNMP Export Manager: add CSV MIB export
  • Ability to set temperature to Fahrenheit or Celsius
  • Proxy settings now displayed in the UI
  • Improved filtering of Modbus node map by register map
  • Set static IP from LCD
  • Mesh disabled option
  • Improved EMX display of node status attributes
  • Line to line voltages for delta nodes
  • Improved pressure calculations
  • Null, invalid, and Gateway GUIDs removed from console display

1.10.1 Contains 51 fixes and minor changes
1.10.0

Initial production release




Three Phase Graphical OLED Display AC Power Monitor (BGPxx, BGSxx, MP277) F/W 35.X

Product typeProduct number
Three-phase capable 900MHz/2.4GHz Branch Circuit Monitors with graphical OLED display power meterBGPxx
Three-phase capable 900MHz/2.4GHz Multi-Circuit Monitors with graphical OLED display power meterBGSxx
Three-phase capable 900MHz/2.4GHz Single Meter Monitors with graphical OLED display power meterMP277


Release history

Release
Type
Key features
Prerequisites
35.28Recommended
  • Improves infrared button performance
  • Adds support for new external flash chip
  • Fixes local display issue that persisted until reboot
  • Fixes issue where CT pages are permanently lost from the local display

35.24Discretionary
  • Improves CT phase auto-detection algorithm to more accurately detect realistic load conditions
  • Improves timeliness of readings transmission after power-up
  • Adds temperature reading

35.22Discretionary
  • Incorporates the radio zone in the display rotation

35.20Recommended
  • Fixes issue with field upgrade from 35.8 release
  • Improves CT phase auto-detection algorithm to more accurately detect realistic load conditions
  • Adds CT details (IMAX, phase, auto-phase status) to display page
  • On local graphical display, shows electrical readings with units of kilo, mega, etc, to improve readability

35.18
  • Adds support for field upgrade from 35.8 release
  • Resolves issues involving L-L voltages on delta circuits

35.16
  • Improves tap interface responsiveness
  • Improves metrology system robustness during auto-phase detection
  • Increases robustness in detecting voltage wiring topology
  • Eliminates potential for experiencing small negative readings
  • Improves timeliness of electrical and environmental readings, including when modules switch between mesh networks and for frequently-changing readings

35.14
  • Additional improvements to configuration details transmitted to gateway
  • Corrects sensor behavior when auto-phase is disabled
  • Supports "delta-wired" voltage topology mode

35.12
  • Supports Rogowski coil current sensors
  • Improves configuration details transmitted to gateway
  • Improves voltage topology auto-detect procedure

35.10
  • New metrology subsystem that supports fine-grained sensor and circuit configuration
  • Supports new generation of hardware
  • Power-on self-test process at boot
  • Adds voltage topology and sensor phase auto-detect algorithms

35.8
GUID displayed at start up
35.6
  • Improvements to the OLED display pages and tap-based user interface
  • Increased meter configuration flexibility
  • Adds support for mV output (shunted) CTs 

35.4
  • Fix display bug for energy readings (bug did not affect actual readings)
  • Fix calculation for extremely large currents (bug did not affect billable energy readings)

35.2
Initial production release



Three Phase AC Power Monitor (RGxx, MGxx, MP480, PGxx, BGxx, BGSxxH) F/W 5.X

Product typeProduct number
Three-phase capable 900MHz/2.4GHz power monitoring modules with LED display; any three phase power monitoring devices up to 277V ACBGxx, MGxx,  PGxx, RGxx
Three-phase capable 900MHz/2.4GHz power monitoring modules with LED display; any three phase power monitoring devices measuring 480V ACBGxx, BGSxxH, 
MP480


Release history

Release
Type
Key features
Prerequisites
5.48RecommendedFixes energy accumulation bug
5.46DiscretionaryDetect and mitigate kWh energy "jumps"
5.44
Enables secure, near-field communications (for future use)
5.42
  • Mesh networking refinements for battery-powered devices
  • Improved relay of reports from battery-powered devices
  • Improved error recovery resilience

5.40
  • Adds a watchdog function that reboots the unit if it has been more than 30 minutes since it last joined a network
  • Enables a secure near-field communications option (for future use)
  • Adds mesh networking refinements

5.38
  • Improves stability in large mesh networks, automatically adjusts phase angles on incorrectly oriented current transformers.
  • Correctly reports phase angle on flipped CTs
  • Changes the way in which information on custom radio zones is displayed via the LED

5.36
  • Support for harmonic measurements (feature needs to be factory enabled and must have updated Gateway firmware). 
  • Improved mesh network performance.

5.34
  • Resolves an error that happens infrequently when a unit is powered on and results in certain data elements not being reported.
  • Recommended for nodes running 5.26 or later and nodes on delta circuits. Discretionary for others.

5.32
  • Allows units to relay information from battery-powered monitoring units

5.30
  • Allows option to minimize impact of incorrect CT orientation by disabling net metering

5.28
  • Delta / wye processing enhancements
  • Swap import and export registers
  • Share configuration commands with downstream processors

5.26
  • Standardized LED sequence per indicators
  • Support 2.4 GHz mesh isolation
  • Zero power factor readings at extremely low loads

5.24
  • Configurable display sequence
  • Fixes power factor reporting error

5.20
  • Resolves a bug that can allow units with no load to sporadically report high loads

Version 4 Gateway or Version 3 Gateway at f/w version 6.3.0 or newer if also using EMX

5.19
  • Reversible LED display
  • Phase assignment-sensitive LED display sequence




Environmental Monitors (E300 / E302) F/W 32.X


Product type
Product number
2.4GHz 1-3 channel environmental monitoring nodesE300 / E302


Release history

Release
Type
Key features
Prerequisites
32.14Discretionary
  • Improves firmware update capabilities
  • Improves battery life reporting
  • Shortens the maximum reporting interval vs 32.10

32.10Discretionary
  • Actively manages reporting intervals to extend battery life

32.8
  • Changes the default reporting interval to 30 seconds
  • Shortens wake time on restart

32.6
Initial production release


Environmental Monitor (E306) F/W 14.X

Product type Product number
900MHz/2.4GHz 6-port Environmental Monitors E306


Release history

Release
 Type
Key features
Prerequisites
14.20 Discretionary
  • Fix issue where EEE error is repeatedly displayed when node is used in an environment without a mesh network.
14.18 Discretionary
  • Various performance improvements and minor bug fixes
  • Adds support for secure, near-field communications (for future use)

14.16 Recommended
  • Adds support for lower-range (higher granularity) differential pressure sensors
  • Extends the granularity of the displayed pressure reading to include milli-Pascals
  • Resolves a mesh network bug

14.14
  • Enhancements to RF infrastructure
  • Provide T0 (temp channel 0) reading in models without humidity
  • Improved resolution of pressure sensor (from integer millibars to dPa)

14.12
Improved filtering of invalid reports
14.10

Adds differential pressure monitoring support


14.9

Initial production release



Environmental Monitor (E312) F/W 21.X

Product typeProduct number
900MHz/2.4GHz 12-port Environmental MonitorsE312


Release history

Release
 Type
Key features
Prerequisites
21.28 Discretionary
  • Fix issue where EEE error is repeatedly displayed when node is used in an environment without a mesh network.
21.26 Recommended
Discretionary
  • Fixes issue with probe port #12 operation
  • Adds support for secure near-field communications (for future use)

21.24 Discretionary
  • Improves battery life
  • Updated default firmware settings to increase report rate in stable temperature environments
For battery-powered devices
21.20

  • Improves mesh connectivity in larger networks (greater than 60 nodes) 

 


21.18
  • Mesh network performance improvements
  • Improved support for updating battery-powered nodes
  • Reduced wake up time after restart, and improved battery life 

21.12
  • Improved network performance in mixed battery / AC networks.
Requires all gateways to have radio F/W 10.24 or higher.
21.10
  • Resolved lock-up issues on data reporting in battery mode 




Smart Power Cables - Single Phase (SGxx) F/W 22.X

Product type Product number
Single-phase 900MHz/2.4GHz power monitoring modules with LED display SGxx


Release history

Release
 Type
Key features
Prerequisites
22.22 Recommended Fixes energy accumulation bug
22.20 Discretionary Detect and mitigate kWh energy "jumps"
22.18
Enables secure, near-field communications (for future use)
22.16
  • Mesh networking refinements for battery-powered devices
  • Improved relay of reports from battery-powered devices
  • Improved error recovery resilience

22.14
  • Adds a watchdog function that reboots the unit if it has been more than 30 minutes since it last joined a network
  • Enables a secure near-field communications option (for future use)
  • Adds mesh networking refinements

22.12
  • Improves stability in large mesh networks
  • Automatically adjusts phase angles on incorrectly oriented current transformers
  • Changes the way in which information on custom radio zones is displayed via the LED
22.10
  • Support for harmonic measurements (feature needs to be factory enabled and must have updated Gateway firmware)
  • Improved mesh network performance
  • Improved support for firmware upgrades of battery-powered devices in the same mesh

22.8

Initial production release



Smart Power Cables - Single Phase (SGxx) F/W 37.X

Product typeProduct number
Single-phase 900MHz/2.4GHz power monitoring modules with OLED displaySGxx


Release history

Release
Type
Key features
Prerequisites
37.8Recommended
  • Fixes local display issue that persisted until reboot

37.6Required
  • Improved tap button performance
  • Improved timeliness of readings transmission after power-up

37.4Recommended
  • Remove Pulses from OLED display page rotation
  • Fix handling of negative power and energy readings in metrology systems 

37.2Initial production release
  • Improves connectivity and network performance
Single-phase smart power cable with OLED display



Wireless Current-Only Meters (CGxx, BGxx, BGPxx, BGSxx, MC240) F/W 23.X

Product type Product number
900MHz/2.4GHz single current-only power meters CGxx, MC240
900MHz/2.4GHz Branch circuit power monitors with at least one current-only meter BGxx, BGPxx
900MHz/2.4GHz Multi-circuit power monitors with at least one current-only meter BGxx, BGSxx


Release history

Release
 Type
Key features
Prerequisites
23.24 Discretionary Fixes issue when EEE error is repeatedly displayed when node is used in an environment without a mesh network
23.22 Discretionary Adds support for secure, near-field communications (for future use)
23.18 RecommendedImproves connectivity and network performance
23.16 Fixes error that can cause occasional lockup on reboot
23.14
Address error reporting Ah in Galaxy mode
23.12
Fixes reporting errors, supports Galaxy mode with more than 2 satellites Requires all gateways to have radio F/W 10.24 or higher.
23.10
Fixes mesh error, adds voltage reference support, resolves reporting error
23.6

Adds support for "galaxy" capability used in HVDC product


23.4

Initial production release


Wireless Network Connector (WN00) F/W 36.X

Product type Product number
Wireless Network Connector WN00-XXXX

Release history
Release
 Type*
Key features
Devices impacted
36.20 Required
  • Add support for Janitza UMG 96RM power meter
  • Add support for Sage Paramount mass flow gas meter
 Janitza UMG 96RM power meter
Sage Paramount mass flow gas meter
36.18 Required
  • Add support for Austin Hughes PDU using IP Dongle
Austin Hughes PDU using IP Dongle
36.14 Required
  • Add support for Liebert (Vertiv) MPH PDU with RPC2 module
Liebert MPH PDU with RPC2 module 
36.12 Required
  • Add support for RLE LDRA6 multi-zone leak detection controllers
RLE LDRA6 multi-zone leak detection controller
36.10 Required
Discretionary
Discretionary
Discretionary
Required
  • Add support for Geist IMD-3 PDUs
  • Add outlet-level reporting for ServerTech PRO2 PDUs
  • Add outlet-level reporting for Geist IMD-2 PDUs
  • Add reporting for desired source and actual source for APC ATSs
  • Add support for Schneider PM5XXX power meters
Geist IMD-3 PDU
ServerTech PRO2 PDU
Geist IMD-2 PDU
APC AP77XX ATS
Schneider PM5XXX power meter
36.8 Required
  • Add support for ServerTech PRO2 PDUs
ServerTech PRO2 PDU
36.4 Required
Required
  • Add support for APC single-phase PDUs (AP78XX)
  • Add support for APC three-phase PDUs (AP88XX) 
APC AP78XX PDU (single phase)
APC AP88XX PDU (three phase)
36.2
Required
Required
Required		 Initial production release
  • Add support for Geist IMD-2 PDUs
  • Add support for APC three-phase PDUs (AP78XX and AP79XX)
  • Add support for APC AP77XX ATSs

Geist IMD-2 PDU
APC AP78XX PDU and AP79XX PDU (both three phase)
APC AP77XX ATS


* WNC firmware releases impact different non-Packet Power devices. Review the key features and devices impacted prior to determining whether or not the firmware release impacts your Wireless Network Connector(s) and the devices connected. 



Stable devices withdrawn from Support


Smart Power Cables (S1xx, S2xx, R1xx, R2xx, M1xx, M2xx, P1xx, P2xx)
Final firmware:  2.29

Product type Product IDs
Single phase monitoring cables S1xx, S2xx
Three phase monitoring units R1xx, R2xx, M1xx, M2xx, P1xx, P2xx


Environmental Monitor (E20x)
Final firmware:  4.5

Product typeProduct number
900MHz 10-channel Environmental monitoring nodesE20x


Ethernet Gateway Versions 1, 2 and 3 (GW01, GW02, GW03)

Final firmware:  6.7.15

Product typeProduct IDs
Ethernet Gateway V1, V2, V3GW01, GW02, GW03


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